Solomon Water provides essential services in the areas of water and wastewater services to Honiara, Tulagi, Noro and Auki. Customer service is at the core of Solomon Water’s operations and we provide this by helping Solomon Islanders connect to our water and waste water services wherever possible.

Here is our Customer Charter with our commitments to you and the way we want you to work with us.

We are working hard to improve our services to you. Take our Customer Survey to help us improve our services to you.

Here are the ways we can help you to:

Here are the ways you can help us:

  • Pay your bill on time
  • Report faults, leaks and illegal water connections
  • Pay for the water you use
  • Treat our staff with courtesy

Contact us if you are having trouble paying your bill

More on Customer Service

 Our Services

 Water Projects

 Make a Complaint

 Water Tariffs