Solomon Water would like to extend our sincerest apologies to our valued customers in Noro, Western Province for the recent issues with brackish water. We regret the inconvenience and concern this has caused and want to assure you we are taking immediate action to respond to the problem.
We are working to identify the cause of the brackish water and to resolve the issue as quickly as possible. In the meantime, we advise customers to take all necessary precautions and avoid using the affected water for drinking, food preparation, cooking and consumption.
We understand the importance of clean and safe drinking water and Solomon Water is committed to providing our customers with the highest level of service. We will continue to work diligently to restore the water supply to its normal quality.
We appreciate your patience as we work to resolve the issue.
For updates and further information, please contact our customer care service in Noro or in Honiara.