Our Services

This pamphlet is handy guide for customers about Solomon Water's current services.  

     

Download PDF: Our Services Brochure

 

New Service Connection Process

Everything you need to know about how to get a New Service Connection.

     

 Download PDF: New Service Connection Process

 

Customer/Solomon Water Responsibilities 

This brochure explains the responsibilities a customer has to Solomon Water and visa versa

 

Download PDF: Customer and Solomon Water Responsibilities

 

How Water Gets To You 

Ever wonder where the water that comes out of the tap comes from? 

  

Download PDF: How Water Gets To You

 

How to calculate your water bill for domestic customers

Your monthly water bill and how it is calculated depends on how much water you and your family consume. 

Your monthly water bill includes these charges: Total Water Volume Charge + Monthly Standing charge + Catchment Levy = Total Water Bill.

  

Download PDF: How to calculate bill for Domestic Customers

 

How to calculate your water bill for commercial customers

Your monthly water bill and how it is calculated depends on how much water you and your Company/Business/School consumes. 

Your monthly water bill includes these charges: Total Water Volume Charge + Monthly Standing charge + Catchment Levy = Total Water Bill.

  

Download PDF: How to calculate bill for Commercial Customers

 

Ways To Pay Your Water Bill

Here are our Bill Payment Facilities to help customers pay their bills on time, to avoid disconnection.

   

Download PDF: Ways To Pay Your Water Bills

 

 

Other publications:

Download PDF: Frequently Asked Questions

Download PDF: EziPei Cash Water Payments

Download PDF: Non-Revenue Water

Download PDF: Water Catchment

Download PDF: Water Source

Download PDF: Water Theft

Download PDF: Cash Water

Download PDF: CashWater - User Instructions

Download PDF: CashWater - Getting Connected

Download PDF:  2023 Water Tariffs & Rates