Solomon Water has successfully completed a comprehensive training program in gender equality and gender-based violence for staff delivered by national NGO, the Family Support Center. Gender-based violence is any act or threat of violence that is committed against someone because of their sex.

The training was part of Solomon Water’s obligation to the Urban Water Supply and Sanitation Sector Project to ensure Solomon Water staff attend gender training to enhance staff awareness of gender, gender equality, gender-based violence, and related topics while facilitating changes in attitudes and behaviors.

The comprehensive and enriching training covered areas in:

  • Gender equality - difference between sex and gender, gender norms, power relations.
  • Violence in relationships and violence against women -statistics of gender based violence in the Solomon Islands and the Pacific, definition of domestic violence, types/forms and examples of violence, harassment in the workplace, violence root causes, violence risk factors and impacts of violence.
  • The cycle of violence: myths and attitudes that support violence against women and girls, the cycle of violence – break the cycle or the silence.
  • Human rights, national and international laws relation to violence: Family Protection Act (2014), Penal Code amended sexual offences Act 2016, the Solomon Islands Constitution 1978, and ratified UN conventions including CEDAW and CRC.

 Head of Corporate Services Michelle Maelaua said “We wanted staff to be trained in social issues affecting individuals and workforces not only because of our obligations to our project, but also so that staff would be able to contribute to efforts to prevent violence and harassment in the workplace and in their homes and communities”.

"We are grateful for our partnership with the Family Support Center to deliver this training for our staff. FSC's professional delivery and the comprehensive content of the training program have been invaluable”.

“Gender inequality and gender-based violence can impact any person, in any situation,” said Manager of Family Support Center, Lorio Sisiolo. “That is why it is so critical for the Family Support Centre to offer specialist trainings in these two areas so that we can continue to increase the public awareness and advocacy to eliminate and prevent gender based violence and violence against women in the country. We were excited to partner with Solomon Water to train their staff across their different departments and thank their management and staff in making this training possible".

Over 100 staff participated in the gender equality and gender-based violence training over September and October this year.

Solomon Water is committed to building a workforce that embraces the values of respect and of gender equality, and this training is a significant step towards achieving that goal.

We’re with you in improving value, improving services and improving for the future - all aimed at delivering our vision of “Safe water for a healthy nation”.

 

Media contact:

Ruth Ramoifuila, Communications and Corporate Support Coordinator

Phone: 44662  | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

PDF download: Media Release - Solomon Water staff complete gender equality and gender-based violence training

 

Procurement Officer Vanessa Taylor and Land Management Officer Agnes Atkin Aihunu presenting their group’s domestic violence tree activity during the training at Solomon Water’s Mataniko Conference Room.
Family Support Center Legal Officer Aroma Ofasia presenting the training’s law session to Solomon Water male staff during the training at Solomon Water’s Mataniko Conference Room. Photo from Family Support Center.
Solomon Water male staff presenting their domestic violence tree group activity during the training at Solomon Water’s Mataniko Conference Room.

 

Solomon Water CEO Carmine Piantedosi and Our Telekom CEO Christina Lasaqa following the signing of the M-SELEN partnership agreement in Honiara this morning.

 

Solomon Water has announced a partnership with Our Telekom that will see the inclusion of CashWater and postpaid bill payments in the M-SELEN mobile money service.

Launched in June this year, M-SELEN is the recent of mobile money service transforming the way customers in the Solomon Islands conduct cashless transactions and digital payments.

With this partnership, Solomon Water customers can now effortlessly access and settle their water bills or pay for their CashWater tokens with just a few taps on their smartphones or mobile phone handsets.

Solomon Water CEO Carmine Piantedosi expressed his excitement about the partnership stating “We are delighted to partner with Our Telekom to integrate CashWater and Postpaid bill payments into the M-SELEN platform. This collaboration underscores our commitment to enhancing the customer experience and providing additional access points for our valued customers to pay for their water bills and tokens. It aligns perfectly with our mission to provide our valued customers with a seamless and convenient method to manage their water bills and tokens”.

Our Telekom CEO Christina Lasaqa also shared her thoughts on the significance of this partnership, saying "Our Telekom is proud to join hands with Solomon Water in this initiative. We believe that this collaboration will greatly benefit our shared customers by offering them a secure and user-friendly platform to manage their water payments conveniently. It marks a milestone in the evolution of digital services in the Solomon Islands."

The partnership was formalized with an agreement signing by the Solomon Water and Our Telekom CEOs in Honiara this morning.

The M-SELEN CashWater and postpaid bill payment service will be available to customers by the end of this month, October. 

We’re with you in improving value, improving services and improving for the future - all aimed at delivering our vision of “Safe water for a healthy nation”.

 

Media contact:

Ruth Ramoifuila, Communications and Corporate Support Coordinator

Phone: 44662  | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

About Solomon Water:

Solomon Water is a state-owned enterprise (SOE) established by the Solomon Islands Government in 1992 to provide municipal water and wastewater services in the country. Solomon Water currently serves over 17,000 customers in the capital city of Honiara and in key provincial centers, including Auki, Noro, and Tulagi.

Our vision: "Safe water for a healthy nation."

Our mission: "To provide reliable and safe water supply and sewerage services within our area of operations in Solomon Islands, while working in partnership with the community to plan, deliver, and operate infrastructure in a manner that seeks to minimize the social and environmental impacts of our activities."

 

About Our Telekom:

Solomon Telekom Company Limited (Our Telekom) is a local private company with majority shareholding by Solomon Islands National Provident Fund, (SINPF) which holds 97.32% of the shares, and the Investment Corporation of the Solomon Islands (ICSI) which owns 2.68% of the shares.

Our Telekom is a full-service provider with the largest mobile footprint in the Solomon Islands. Services include; Mobile 2G/3G/4G LTE, Fixed lines, VDSL & GPON, Wired/Wireless Broadband, FTTP, IPVPN, Domain & email provisioning, DR facilities management, Co-location, IT desktop services, IPLC services, Television services, and VOD services.

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SW CEO Carmine Piantedosi

 

Solomon Water today announced the appointment of Carmine Piantedosi as its new Chief Executive Officer.

Chairman of Solomon Water Board Donald Marahare says “We are thrilled to welcome Carmine Piantedosi as our new CEO after an extensive international search process. Carmine brings with him a wealth of experience with a proven track record of good leadership and understanding of the industry having worked in utilities and related sectors in the Pacific, including Fiji, Vanuatu, and Nauru”.

“We are confident that under his leadership, Solomon Water will continue to thrive and serve our customers and communities even better."

The new CEO, Mr. Piantedosi said "I am honored to join Solomon Water and work alongside a dedicated team of professionals who are passionate about delivering safe, clean and accessible water in the Solomon Islands”.

“I will be very focused on working with the Solomon Water management and staff, the Solomon Islands Government and our donor partners to further enhance its water infrastructure, expand its services, and promote water conservation efforts in the country”.

Mr. Piantedosi replaces Ian Gooden who left the organisation in July this year after serving eight years as CEO for Solomon Water.

The new CEO formally begins with Solomon Water on Monday 18 September 2023.

 

Media contact:

Ruth Ramoifuila, Communications and Corporate Support Coordinator

Phone: 44662  | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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Solomon Water wishes to advise valued customers there are new tariff rates effective 1 September 2023. The new tariffs represents an increase of 36 cents per kilolitre (tonne) of water for the lowest domestic tariff band.

Solomon Water Board Chairman Donald Marahare states, "Solomon Water’s primary goal is to ensure that every household and business in the Solomon Islands has access to safe and reliable water. We understand that any change in tariff rates can be concerning, but I want to assure customers that this adjustment is absolutely necessary to maintain the level of service you deserve."

Traditionally, Solomon Water reviews its tariff rates annually. However, this year's change is an exception. "We have made this change in September, deviating from our annual review schedule, because we faced unexpected challenges that required immediate action. Rising electricity, maintenance, and infrastructure development expenses have impacted our operational costs and put pressure on our ability to provide uninterrupted water services" the Board Chairman says.

"Our decision to revise the tariff rate in September is based on the need to address these financial challenges promptly, ensuring that we can continue to maintain and upgrade our infrastructure while delivering safe and reliable water services."

Solomon Water appreciates that clean water and good sanitation is critical for people to remain healthy and our vision “Safe water for a healthy nation” is at the heart of our work with stakeholders, communities and customers in improving our services. Improved water and sanitation leads to better health outcomes for everyone, healthier children, less time off school and work, and reduced health costs.

We’re with you in improving value, improving services and improving for the future - all aimed at delivering our vision of “Safe water for a healthy nation”.

 

Media contact:

Ruth Ramoifuila, Communications and Corporate Support Coordinator

Phone: 44662  | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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Download PDF: Water and Wastewater Tariffs (Effective Sept 1 2023)

 

Tariffs (Sept 2023)

Solomon Water would like to inform valued customers that current electricity outages and frequent bursts along our water trunk mains have resulted in decreasing water levels at our Tasahe, Borderline and Panatina reservoirs. This in turn has resulted in frequent low pressure or no water issues to areas relying on this water sources.

"Trunk mains are our main water transporting network, delivering large volumes of water between the source and reservoirs. Any burst along this transmission will result in massive water losses” says Acting Chief Executive Officer Unni Kesavan. “Furthermore due to current electricity outages, a number of our bores at Kombito and Green Valley borefields are not producing to maximum capacity”.

“We regret the impact that these water supply disruptions have had on affected people and families, and we apologize for any inconvenience caused. We would like to assure Honiara residents we are actively working to restore normal water supply and will continue to prioritize the well-being of our customers. Our dedicated teams have been working around the clock to address the issue, and we appreciate the patience and understanding of the public during this time".

Solomon Water remains committed to its vision to provide “Safe water for a healthy nation” and continues to work towards improving our services to our customers.

For any urgent inquiries or further information, please contact our Customer Care team on phone 44700 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Media contact:

Ruth Ramoifuila, Communications and Corporate Support Coordinator

Phone: 44662  | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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